Saturday, November 15, 2008

Spanking Blizzard

I'm yet to write about all the huge fun I'm having in Northrend, and I'm already compelled to give Blizzard a serve.

The queue on Dath'Remar (and many other realms) is insane. I know it's the launch weekend. I know it's the weekend. But you guys seriously got this wrong.

You've predicted a wonderfully high number of new accounts, lapsed accounts getting renewed for Wrath. You've painted a very pretty picture for your shareholders.

So why do we have a queue of about 1000 to get into Dath'Remar?

It's not like this is your first expansion. You have had this experience before with the Burning Crusade. You must have created a model about the increase in population for this expansion too. Didn't you?

Don't get me wrong. I get it. You can't run the servers to cater perfectly for everyone to log in at once. People have accounts that have toons on multiple realms, where only character can be logged into one realm at a time. If you created a server structure to cater for every scenario, your costs would skyrocket. Our subscription fees are high enough, thanks.

However, if you didn't actually meet your projections for account growth, then at least admit that you screwed us with your hardware "upgrades". If your projections where blown away by the increase in uptake, could you please use some of that fat wad of cash to lower the queues?

Lastly... here's my Saturday scenario.

1. Try to login. Oh no, a 40 minute queue
2. Get *disconnected* from the server
3. ANOTHER 40 minute queue
4. Power outage
5. Jondy gets back in since the latptop didn't require a restart
6. Borg logs into a 950 queue
7. Get *disconnected* from the queue at position 200
8. Borg logs into a 989 queue
- after 20 minutes is down to 689
- after 30 minutes is disconnected again
9. Queue is no 1006 ... there are no words.

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